Job Coach

Status: FT – 40 hrs.

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The Employment Services Job Coach provides on-site training, job coaching and follow-up services to adult consumers placed in a variety of jobs in the community.  The Job Coach is also responsible for establishing positive working relationships with the consumer’s supervisor, coworkers at the job site and other support team members to promote a productive and positive working environment.


  • The Employment Services Job Coach shall become well acquainted with consumers on their caseload through a review of information available in the consumer’s files and by establishing a regular schedule for conducting work site supervision/visits
  • Develop and maintain contacts and relationships with both the employers and other support team members of their consumers
  • Assist in the development and implementation of plans for vocational training and follow along to assure smooth adjustment to the workplace and maintenance of work skills
  • Provide on-going vocational training and support to the consumer to enable them to meet their employer’s standards and maintain positive communication with their supervisor and coworkers
  • Accurately assess and/or train all consumers or staff which are assigned by supervisor, and provide oral or written evaluations of said assessments when requested
  • Will ensure that all records and information regarding consumers served by the Disabilities Program are kept in a secure, confidential manner in accordance with laws regarding confidentiality
  • Complete all paperwork accurately, honestly and in a timely manner including documentation of all services provided to consumers on their caseloads and contact with members of their support team, progress reports, quarterly reports, reviews, hours of service, consumer input, employer feedback forms as well as personal paperwork such as timesheets and mileage/reimbursement requests
  • Depending upon the needs of consumers in the Job Coach’s caseload, the Job Coach may be required to provide services to consumers outside of “regular employment” hours. This may include evenings and weekend assignments, as determined by the individual needs of the consumer and the supervisor
  • Participate, when necessary, in team meetings and annual reviews for consumers on their caseload
  • Other duties as assigned


  • High school diploma or equivalent
  • One year working with adults with disabilities in a vocational setting preferred
  • Excellent verbal and written communication skills.
  • Self-motivated, detail-oriented and organized
  • Ability to solve practical problems
  • Ability to multi-task and establish effective priorities
  • Assumes a professional working relationship between clients, staff and management
  • Able to work independently and in a team environment
  • Ability to adjust to changing schedules and priorities
  • Must be reliable, punctual and able to work independently
  • Effectively and efficiently execute duties and meet deadlines
  • Ability to read and interpret a variety of instructions furnished in written, oral or schedule format
  • Ability to edit work for spelling and grammar, presents numerical data effectively, and read and interpret written information
  • Must be punctual, have a good attendance record, and have reliable means of transportation
  • Commitment to the mission and values of Davis Street