Eligibility Coordinator

就業類型

Full-time, non-exempt

職位描述

Position Summary Davis Street is seeking an Eligibility Coordinator team member to provide patient intake, eligibility verification, appointment support, and insurance coordination. This position interacts with a variety of patients, insurance companies, clinical staff, and external partners to ensure patients are informed of their insurance coverage, co-pays, deductibles, sliding fee eligibility, and other financial responsibilities before services are provided. Full-time @ 37.5 Hours/week with excellent company paid benefits! Schedule: Monday-Friday, 10:00AM - 6:00PM

責任

 

  • Perform patient intake, eligibility verification, and documentation for clinic and counseling services.
  • Explain insurance coverage, co-pays, deductibles, Sliding Fee eligibility, and other financial responsibilities to patients.
  • Complete all required verifications before appointments are scheduled and services are provided.
  • Check in patients and schedule or cancel appointments as needed.
  • Assist patients with enrollment in local, state, and federal programs.
  • Communicate with insurance companies and payer websites to verify eligibility, claims status, referrals, and authorizations.
  • Research and resolve eligibility denials, claim rejections, and payer-related issues.
  • Maintain accurate patient records, eligibility information, referrals, and authorization documentation.
  • Provide weekly intake and referral activity reports to the Claims Supervisor.
  • Communicate with patients, staff, providers, insurance companies, and external facilities to provide timely and accurate information.
  • Provide excellent customer service to patients and clinical staff regarding insurance coverage and eligibility questions.
  • Participate in outreach events, staff trainings, meetings, and other administrative support duties as assigned.
  • Maintain confidentiality in accordance with HIPAA.
  • Perform other duties as assigned.

要求

  • High school diploma required; college degree preferred.
  • Minimum of 1 year of related experience with insurance coverage, eligibility verification, medical billing guidelines, and payer website navigation.
  • Strong understanding of medical terminology.
  • Excellent customer service, communication, and interpersonal skills.
  • Ability to work with diverse populations in a culturally sensitive manner.
  • Detail-oriented, organized, and able to maintain accurate records in a fast-paced environment.
  • Strong problem-solving skills and ability to work independently and collaboratively.
  • Commitment to the mission and values of Davis Street.
  • Bilingual in Spanish preferred.

Benefits

Eligible

補償

$26 - $27

位置

In-person, San Leandro
返回職位清單

Stay up-to-date with our monthly newsletter!

Davis Street is busy with many upcoming events and benefits for our community all year round.

Please stay tuned and get our latest news, health and wellness updates, and more.
By submitting this form you are consenting to receive marketing emails from Davis Street Community Center, Inc., 3081 Teagarden Street, San Leandro, CA 94577. https://davisstreet.org . You can revoke your consent to receive emails at any time by using the unsubscribe link at the bottom of every email.